Quality & Aftercare

Quality is invariably a core objective of any R W Armstrong project, and we dedicate ample internal resource to ensure expectations are exceeded. All aspects of a build are subject to our rigorous quality control processes, which dictate that regular testing, inspection and quality sign off be undertaken at all phases.

This is facilitated by careful project planning from the outset by our professional teams, who understand the logistics of both small and large scale projects. Such organisation is crucial to a streamlined cascade of trades to achieve critical targets, allowing for such elements as the inspection and testing of workmanship, moisture control, watertightness and so forth. Our robust network of supply chain partners are too vetted by a controlled procurement process, we are fortunate to have built lasting relationships with some of the best in the industry.

Post Completion Operations and Support

R W Armstrong appreciates that handover is not the end of their contract or obligations. We ensure the process of 12 months defects rectification is undertaken in a planned and efficient manner and we have a dedicated team assigned to this process.

Once our formal contract has come to an end, R W Armstrong is happy to undertake these services through optional service level agreements, from minor repairs on a call out basis, through to annual surveys and a fully comprehensive maintenance service covering all aspects of the building, including the mechanical and electrical systems.