Privacy & Modern Slavery Policy


The following statement explains our policy regarding the personal information we collect about you.


From time to time, you will be asked to submit personal information about yourself (e.g. name and email address) in order to contact us.

By entering your details in the fields requested, you enable us to provide you with information you require. Whenever you provide such personal information, we will treat that information in accordance with this policy.

This web site does not automatically capture or store personal information, other than logging the user’s IP address and session information such as the duration of the visit and the type of browser used. This is recognised by the web server and is only used for system administration and to provide statistics.

Links to other web sites do not imply any endorsement, validation or responsibility by R W Armstrong as to the content or privacy policies of such sites. We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages.

Use and storage of your personal information

When you supply any personal information to R W Armstrong we have legal obligations towards you in the way we use this data. We must collect the information fairly, that is, we must explain how we will use it and tell you if we want to pass the information on to anyone else.

We will hold your personal information on our systems for as long as you use the service you have requested. We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.

We will not contact you for promotional purposes such as notifying you of improvements to the service or new services unless you specifically agree to be contacted for such purposes at the time you submit your information on the site, or at a later time if you sign up specifically to receive such promotional services.

Access to your personal information

You have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected.

For information on the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and the Information Commissioner please follow this link:


As far as is reasonably possible, we will ensure that information provided on this website is accurate. RW Armstrong cannot accept any liability whatsoever for omission or error. Equally, as we regularly virus check materials, we cannot accept any responsibility for any disruption of damage that may occur during use of this website.

Intellectual property

Users of this site may not print, download or in any manner copy images or text from the site, except for personal, non-commercial use, without permission from R W Armstrong


STATEMENT FY 2018/2019


R W Armstrong & Sons Ltd is a family firm of 60 years standing, specialising in the new build and refurbishment of period and country homes, as well as townhouses and listed properties. From heavily engineered works, through to final finishes and maintenance. We employ a direct workforce of 68 tradesmen and take on new apprentices each year. Our five offices are ideally positioned throughout London and the South, combining a range of local expertise, as well as a robust network of subcontractors.

R W Armstrong & Sons Ltd is committed to understanding modern slavery risks, and ensuring that there is no modern slavery within our own business or supply chains. Modern slavery is ‘a hidden crime that encompasses slavery, servitude, forced labour and human trafficking’. Modern slavery has no place in our business or supply chains and we take a zero-tolerance approach to it.

Hidden labour exploitation is exploitation of job applicants or workers by third party individuals or gangs other than the employer or labour provider including rogue individuals working within these businesses but without the knowledge of management. It includes forced labour and human trafficking for labour exploitation; payment for work-finding services and work-related exploitation such as forced use of accommodation. It is understood that it is often well hidden by the perpetrators; with victims, if they perceive themselves as such, reluctant to come forward.

Our employees are made aware of the risks of slavery and human trafficking and are expected to report any concerns. Management will be expected to act upon them.

Our Supply Chain

We are committed to ensuring that there is no slavery or human trafficking in our supply chains and it is our policy to implement effective and robust controls to ensure this is not taking place. We are in the process of introducing supplier questionnaires to ensure that all of our products are responsibly sourced.

Our Policies in relation to Modern Slavery and Human Trafficking
R W Armstrong & Sons Ltd will not knowingly use any individual or organisation to source and supply workers using practices of forced labour or human trafficking for labour exploitation. We will report any evidence or suspicion of cases or hidden third party labour exploitation to the Gangmasters and Labour Abuse Authority immediately. Failure by managers and leaders of the company, third party labour providers or organisations in the labour supply chain to act upon concerns of worker maltreatment, coercion or harassment will be regarded as potential gross misconduct and will be managed accordingly through the relevant disciplinary process.

Whistleblowing Policy – R W Armstrong & Sons Ltd actively encourages all its employees to report any concerns that raise suspicions related to human trafficking both inside our organisation and through the supply chain. This includes any circumstances that may give rise to an enhanced risk of slavery or human trafficking. R W Armstrong & Sons Ltd’s procedure is designed to make it easy for workers to make disclosures without fear of retaliation.

Recruitment – R W Armstrong & Sons Ltd will not use any individual or organisation to source and supply workers using practices of forced labour, human trafficking for labour exploitation, payment for work finding services or any work-related exploitation such as forced use of accommodation. R W Armstrong & Sons Ltd will confirm (through their own recruiting processes or through recruiting processes of third party agencies) that workers are not subject to any of the above practices and will report any evidence or suspicion of cases of hidden third-party labour exploitation to the Gangmasters and Labour Abuse Authority immediately.

Agency Workers – R W Armstrong & Sons Ltd only uses specified reputable employment agencies to source labour and always verifies the practices of any new agency it is using before accepting workers from that agency. Regular audits of each agency as well as audits of new agencies beginning to supply R W Armstrong & Sons Ltd are part of the processes by which risks of slavery and human trafficking are addressed in relation to agency workers. All agencies used for temporary labour in the manufacturing of our products are licenced by the Gangmasters and Labour Abuse Authority. We actively check these and audit them on a regular basis.

Training – R W Armstrong & Sons Ltd provides information on “Hidden Labour Exploitation” to our workforce through a variety of formats including staff presentations during induction and training periods and through internal auditing processes. The company also actively encourages workers to report cases of hidden third-party labour exploitation, provides the means to do so and investigates and acts upon reports appropriately.

Business Integrity – R W Armstrong & Sons Ltd clearly communicates to employees the actions and behaviours expected of them when representing the organisation. The organisation strives to maintain the highest standard of employee conduct and ethical behaviour when managing its supply chain.

Due Diligence
We are in the process of undertaking due diligence when considering taking on new suppliers and we will regularly review our existing suppliers and ethical standard across the business. We will never knowingly accept products from suppliers who exploit the people or natural resources within their environment.

Continuous Monitoring
R W Armstrong & Sons Ltd takes a zero-tolerance approach to slavery and we are committed to ensuring that operations and supply chains are free from slavery or human trafficking.

Every employee will be familiar with our Ethical standards and policies to ensure no slavery occurs within the business and are encouraged to report any potential breaches. Our statement is visible for all staff to view on the company’s website, intranet and from the HR department, as well as being provided during induction.

This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015, has been approved by the directors of R W Armstrong & Sons Ltd and will be reviewed at least once annually.